Returns & Refund Policy

We want you to be completely happy with your purchase! If for any reason you are not happy with your purchase, we will gladly accept returns (excluding swimwear and intimate bottoms, health, beauty and fragrance items and perishables) within 30 days of the order leaving our warehouse. You will receive a full refund for the cost of the merchandise, minus all shipping costs.

Selected items will be shipped out with a security tag on them. Returns will only be accepted if this security tag remains attached. Any returns we receive that originally had a security tag on it that does not have it when we receive it, will not be processed.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, Please fill out our Returns Authorization Form. In your return package, include the Returns Authorization Form and the item you are returning in its original, unused condition with original tags, packaging and protective liner intact (if applicable). We are unable to accept items with signs of wear, heavy perfume or smoke. Intimate apparel bottoms including panties and swimwear bottoms are non- returnable.

Mail your return to the address below. We will process your return within 5 business days of receipt. We will refund the
purchase price less shipping costs.


You can always contact us for any return question at support@retailbrandsoutlet.com

Attn: Returns Department

18 7th St.

Slatington, PA 18080